30-day Money Back Stink-Free Guarantee

The Guarantee

At IMPACT Veganics, we stand behind our products and quality controls.  If for any reason you are not satisfied with an IMPACT Veganics product you purchased from or one of our authorized sellers, you may request a refund or replacement product.   Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the IMPACT Veganics 30-Day Money Back Stink-Free Guarantee is not available for products purchased from unauthorized sellers.  The Guarantee is also limited to the original, end-user purchaser.

How To Claim The Guarantee

To submit a Guarantee request, please contact our Customer Service Department at and have information available regarding where and when you purchased your product.  If your request is approved, you will then need to send a picture of your IMPACT Veganics product, a proof of purchase, and your Guarantee approval confirmation number to: 

IMPACT Veganics
3260 Heddle Rd
Nelson BC

You must submit your Guarantee request within 30 days of the date of purchase.  Please note that you are responsible for costs incurred in sending IMPACT Veganics a picture of your product, proof of purchase, and your Guarantee approval confirmation number.

Guarantee Guidelines

IMPACT Veganics reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or if customer has abused the IMPACT Veganics 30-Day Stink-Free Guarantee.

If you have any questions regarding whether a seller is an authorized seller, please contact us at